FAQs - Frequestly Asked Questions..

Who are your main customers?
We have customers from around the globe in different verticals like Banking and Finance, Retail, Insurance, Manufacturing, Automotive, Media and Entertainment, Real Estate Management and many more.

Can you continue doing my project from any stage?
Yes, we do undertake projects from any stage, though we prefer involvement starting at an early stage.

If an emergency arises can you help me?
Absolutely, there is always a bookkeeper on staff that can come to office in an emergency or verbally instruct you in what needs to be done over the phone.

Do you have fluent English speaking representatives?
All our employees communicate in English.

What sort of pricing structure do you have in place for development projects?
Our pricing model basically differs for each project undertaken based on your requirement. However, the general format for pricing is common and as follows. For your convenience, we offer 3 different types of pricing options:

• Per Hour Pricing
• Per Full Time Employee (FTE) Pricing - Flat fee per month for a dedicated offshore employee
• Per Transaction Pricing (For Selective Services)

How do I send my work to you?
Usually, our clients send us the documents (invoices, receipts and bank statements) via e-mail, fax or e-fax for accounting input. In case of larger volumes of data, we also have the facility of data transfer through FTP. We also work online where the clients give us access to bookkeeping function in their systems using "gotomypc" or "remote desktop services". This reduces the turnaround time and is beneficial for ongoing projects.

Will I have to purchase any high-end computer or any other device for you to work remotely?
You don't have to invest on any additional equipment; the computer that you use for your regular work will be enough.

Other than software packages such as QuickBooks, Simply Accounting, MYOB, Peachtree, etc. can your professionals work on customized applications and web based Bookkeeping and Accounting software provided by us?
Our professionals can carry out any type of bookkeeping and accounting projects. They have undergone training in accounting systems, accounting processes, accounting controls and accounting principles including US GAAP. They are highly adaptable with customized applications and web based Bookkeeping and Accounting software provided by clients.

What are the measures adopted to ensure security and confidentiality of my business adopted?
All Accounting and Bookkeeping processes are designed to ensure foolproof security and confidentiality for the data and information provided to it through stringent privacy policy implementations that conform to international standards. We also have our employees sign a Non Disclosure Agreement at the beginning of any engagement which is based on client specifications. We are also ready to adopt any additional measures suggested by our clients.

How qualified are your employees?
The accounting professionals at Outsourcing Bookkeeping Service have a strong foundation and the requisite chartered accounting certifications to carry out any type of bookkeeping and accounting projects. All of them have undergone training in accounting systems, accounting processes, accounting controls and accounting principles including US GAAP.

How do I pay you?
We accept payment by the following methods: Wire Transfer/Electronic Transfer Check Paypal.

To know more about our services please contact us or send us your requirements on our email id info@outsourcingbookkeepingservice.com.